Meet Our Staff

Management

Tom Stamates

Tom Stamates

General Sales Manager
54 Reviews
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Rafael Dianov

Rafael Dianov

Used Car Manager
47 Reviews
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Sales

Phillip Graff

Phillip Graff

Sales Consultant
22 Reviews
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Ty Westenberg

Ty Westenberg

Sales & Leasing Consultant
12 Reviews
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Anthony Bergemann

Anthony Bergemann

Sales Consultant
5 Reviews
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Travell Coleman

Travell Coleman

Sales & Leasing Consultant
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Finance

Tyler Tetzlaff

Tyler Tetzlaff

Finance Manager
61 Reviews
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Service

Reggie Tobias

Reggie Tobias

Service Advisor
33 Reviews
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Haley Madison

Haley Madison

Service Manager
28 Reviews
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Tyler Tetzlaff

Tyler Tetzlaff

Finance Manager
Recent Reviews

Apr 07, 2025

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Employee Rating

Everything about my car buying experience was great.

Everything about my car buying experience was great. Very nice, new building. They answered all of my questions, showed me the different models including taking test drives. I have nothing be great things to say about the Boucher team.

Apr 02, 2025

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John was a very good salesman, helpful and considerate

John was a very good salesman, helpful and considerate everyone we dealt with from sales to finance manager and sales managers were good

Mar 31, 2025

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Friendly team, Low pressure and helpful.

Friendly team, Low pressure and helpful. I purchased the all new design 2025 Nissan Kicks SV. I am very happy with my new wheels.

Mar 05, 2025

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Employees were all super nice and thankful for our

Employees were all super nice and thankful for our business. Extremely clean facility. All questions were answered.

Feb 24, 2025

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Very friendly and helpful.

Very friendly and helpful. They looked after my every need and knew how to handle a new customer. I'd gladly come back

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Tom Stamates

Tom Stamates

General Sales Manager
Dealership Experience 1 years 10 months
Recent Reviews

Apr 16, 2025

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BUYER BEWARE!

BUYER BEWARE! Discussed price with salesperson - was specifically assured there would be no extra fees, so I rented a car for 6.5 hour drive to dealership. Sale sheet included $500 service fee - was then told they always add it. It was difficult to walk out - I would've had no transportation. Sales manager called later, but he only wanted to play more sales games. "What can I do to make this right?". The answer should have been obvious. Hope this helps you know who you're dealing with, and what you'll pay.

Apr 02, 2025

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John was a very good salesman, helpful and considerate

John was a very good salesman, helpful and considerate everyone we dealt with from sales to finance manager and sales managers were good

Mar 31, 2025

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Friendly team, Low pressure and helpful.

Friendly team, Low pressure and helpful. I purchased the all new design 2025 Nissan Kicks SV. I am very happy with my new wheels.

Mar 21, 2025

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Hayley, Savannah, and Reggie were all very nice and

Hayley, Savannah, and Reggie were all very nice and professional! The work done to my vehicle was done at the time they said it would be done!

Feb 24, 2025

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Very friendly and helpful.

Very friendly and helpful. They looked after my every need and knew how to handle a new customer. I'd gladly come back

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Rafael Dianov

Rafael Dianov

Used Car Manager
Recent Reviews

Apr 02, 2025

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Employee Rating

John was a very good salesman, helpful and considerate

John was a very good salesman, helpful and considerate everyone we dealt with from sales to finance manager and sales managers were good

Mar 21, 2025

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Hayley, Savannah, and Reggie were all very nice and

Hayley, Savannah, and Reggie were all very nice and professional! The work done to my vehicle was done at the time they said it would be done!

Mar 05, 2025

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Employees were all super nice and thankful for our

Employees were all super nice and thankful for our business. Extremely clean facility. All questions were answered.

Feb 18, 2025

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People was really supportive and all paperwork was simple

People was really supportive and all paperwork was simple to go through. The deliver of my car was extremely fast, too.

Feb 15, 2025

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Fantastic experience purchasing new vehicle What about

Fantastic experience purchasing new vehicle What about promotional items? I wasn’t offered Who gets them

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Reggie Tobias

Reggie Tobias

Service Advisor
Dealership Experience 5 years 9 months
Industry Experience 8 years
Recent Reviews

Mar 21, 2025

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Hayley, Savannah, and Reggie were all very nice and

Hayley, Savannah, and Reggie were all very nice and professional! The work done to my vehicle was done at the time they said it would be done!

Mar 15, 2025

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It was a great experience.

It was a great experience. Service bay door opened immediately. It was clear where to go to talk to the service rep. The service representatives were very professional and friendly, communicating all of the details of my vehicle and the services being performed clearly and accurately. The waiting area was comfortable, with a great selection of coffee and other beverages. The service was performed in a timely manner, and to my satisfaction. +1 for the overall cleanliness and the open, bright design of the building. I definitely plan to make Nissan Lake Country the only place I go to for service on my Nissan Sentra. I have one minor suggestion. Since I'm going to be waiting in the waiting area for most service appointments, it would be nice for there to be one table for me to sit at with my laptop. I work while I'm waiting, and it's much easier for me to use my laptop when it's on a table.

Feb 28, 2025

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I like Reggie, he’s a professional service advisor that

I like Reggie, he’s a professional service advisor that is pleasant, knowledgeable and informative !

Feb 15, 2025

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Was excited a location was closer to home, but service is

Was excited a location was closer to home, but service is worse than where I used to go. First visit, my shuttle driver sat in the lobby drinking coffee for 15 minutes when I requested one upon arrival. I had already waited an hour for him to return from a prior shuttle. Returned for an oil change and maintenance check on a consistent tire pressure light on my dashboard after my tire replacement visit. I waited almost an hour and a half for an oil change when I made an appointment. I requested to check my sensors and tire pressure and was told there was nothing wrong, that it is just the cold weather triggering it. Woke up to a flat tire 2 days later! Was then told it was my sensor and valve needed to be replaced. Disappointed that maintenance did not check what I requested and would have saved me a lot of hassle. Overall, appreciative of repairs but unhappy with lack of thorough service provided.

Feb 15, 2025

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Everyone was very helpful snd kind.

Everyone was very helpful snd kind. Technicians were very thorough Reggie explained all the repairs that were completed

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Haley Madison

Haley Madison

Service Manager
Recent Reviews

Mar 21, 2025

Dealership Rating
Employee Rating

Hayley, Savannah, and Reggie were all very nice and

Hayley, Savannah, and Reggie were all very nice and professional! The work done to my vehicle was done at the time they said it would be done!

Mar 15, 2025

Dealership Rating
Employee Rating

It was a great experience.

It was a great experience. Service bay door opened immediately. It was clear where to go to talk to the service rep. The service representatives were very professional and friendly, communicating all of the details of my vehicle and the services being performed clearly and accurately. The waiting area was comfortable, with a great selection of coffee and other beverages. The service was performed in a timely manner, and to my satisfaction. +1 for the overall cleanliness and the open, bright design of the building. I definitely plan to make Nissan Lake Country the only place I go to for service on my Nissan Sentra. I have one minor suggestion. Since I'm going to be waiting in the waiting area for most service appointments, it would be nice for there to be one table for me to sit at with my laptop. I work while I'm waiting, and it's much easier for me to use my laptop when it's on a table.

Feb 15, 2025

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Employee Rating

Fantastic experience purchasing new vehicle What about

Fantastic experience purchasing new vehicle What about promotional items? I wasn’t offered Who gets them

Feb 15, 2025

Dealership Rating
Employee Rating

Was excited a location was closer to home, but service is

Was excited a location was closer to home, but service is worse than where I used to go. First visit, my shuttle driver sat in the lobby drinking coffee for 15 minutes when I requested one upon arrival. I had already waited an hour for him to return from a prior shuttle. Returned for an oil change and maintenance check on a consistent tire pressure light on my dashboard after my tire replacement visit. I waited almost an hour and a half for an oil change when I made an appointment. I requested to check my sensors and tire pressure and was told there was nothing wrong, that it is just the cold weather triggering it. Woke up to a flat tire 2 days later! Was then told it was my sensor and valve needed to be replaced. Disappointed that maintenance did not check what I requested and would have saved me a lot of hassle. Overall, appreciative of repairs but unhappy with lack of thorough service provided.

Feb 14, 2025

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Employee Rating

Reggie and entire staff was amazing,,thank you very much

Reggie and entire staff was amazing,,thank you very much a very rare experience, will tell everyone

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Phillip Graff

Phillip Graff

Sales Consultant
Contact Me
Dealership Experience 1 years 8 months
Take pride in exceptional customer service experiences to best support the needs of my customers.
Recent Reviews

Mar 05, 2025

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Employee Rating

Employees were all super nice and thankful for our

Employees were all super nice and thankful for our business. Extremely clean facility. All questions were answered.

Feb 19, 2025

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I bought my first car and it was such a great experience!

I bought my first car and it was such a great experience! Phillip was very informative and made sure that I was taken care of by providing drinks and snacks. Tyler helped me get the best deal and did great explaining everything. Tom made sure the process went smoothly and that we were being helped throughout. Overall a great experience.

Feb 04, 2025

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I did not visit this location however employee Philip was

I did not visit this location however employee Philip was willing to show me vehicles closer to my home.

Jan 09, 2025

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Phillip was very pleasant from the momemt he greeted us.

Phillip was very pleasant from the momemt he greeted us. No pressure and the rest of the team was as equally pleasant. It will be a pleasure to recommend Phillip and Lake Country to my friends and neighbors!

Jan 02, 2025

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Nissan Lake Country was a great place to buy a vehicle.

Nissan Lake Country was a great place to buy a vehicle. Phillip was very knowledgeable about the Rogue I purchased. Very nice and polite. The rest of the staff at Nissan Lake Country were also very nice and helpful. Thank you, Mari,

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Ty Westenberg

Ty Westenberg

Sales & Leasing Consultant
Contact Me
Dealership Experience 1 years
I take pride in making the car buying process as fun and easy as possible for all of my customers!
Recent Reviews

Mar 31, 2025

Dealership Rating
Employee Rating

Friendly team, Low pressure and helpful.

Friendly team, Low pressure and helpful. I purchased the all new design 2025 Nissan Kicks SV. I am very happy with my new wheels.

Mar 26, 2025

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Ty was very helpful in helping us find the best three row

Ty was very helpful in helping us find the best three row vehicle for our growing family

Feb 03, 2025

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Both Ty and Raphael were very helpful in buying a used

Both Ty and Raphael were very helpful in buying a used Nissan Marano. We had a lot of questions that they were able to answer. We had specific needs that they were able to satisfy. We wanted a few things changed on the car and they accommodated us at no extra cost. I will definitely bring my business back to them!

Jan 21, 2025

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Ty and Rafael were awesome to work with and would highly

Ty and Rafael were awesome to work with and would highly recommend. Will for sure go back!

Jan 02, 2025

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Nissan Lake Country was a great place to buy a vehicle.

Nissan Lake Country was a great place to buy a vehicle. Phillip was very knowledgeable about the Rogue I purchased. Very nice and polite. The rest of the staff at Nissan Lake Country were also very nice and helpful. Thank you, Mari,

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Anthony Bergemann

Anthony Bergemann

Sales Consultant
Recent Reviews

Feb 24, 2025

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Very friendly and helpful.

Very friendly and helpful. They looked after my every need and knew how to handle a new customer. I'd gladly come back

Dec 18, 2024

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Dealing with the Nissan team here they are a laid back no

Dealing with the Nissan team here they are a laid back no pressure dealership that I liked doing business with.

Dec 03, 2024

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Haley was very professional and courteous.

Haley was very professional and courteous. She made the service very comforting and necessary. She made it a wonderful and welcoming experience to be at Nissan of Lake Country. Thank you for your time and service!

Oct 31, 2024

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Overall an incredible experience.

Overall an incredible experience. The staff made it easy to trade in my old lease and get me into the car I was looking for!

Sep 22, 2024

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The Nissan team worked hard to find us the vehicle we

The Nissan team worked hard to find us the vehicle we really wanted without making us feel pressured. It was a great experience!

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Travell Coleman

Travell Coleman

Sales & Leasing Consultant
Contact Me
Dealership Experience 4 months
Industry Experience 4 months
Sales & Leasing Consultant for Nissan Lake Country located in Oconomowoc, Wisconsin
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    Ty Westenberg

    Ty Westenberg

    Sales & Leasing Consultant

    12 Reviews
    Phillip Graff

    Phillip Graff

    Sales Consultant

    22 Reviews
    Anthony Bergemann

    Anthony Bergemann

    Sales Consultant

    5 Reviews
    Travell Coleman

    Travell Coleman

    Sales & Leasing Consultant