Customer Testimonials
Outstanding service from start to end! Highly recommend Nissan Lake Country!
Joe was great! He was patient and worked hard to meet the requirements I had in a new car. The process was simple.
The team at NLC were great to work with, listened to me, and helped me make an informed decision at my own timeline. Highly recommended for your vehicle needs.
My salesperson, Joseph Renner, really listened to my needs, answered my questions, and helped locate the car that I wanted
Awesome experience and love my new Sentra:)
We had such a great experience here! This was the third dealership we visited in our journey to find the right vehicle, and the difference was noticeable right away.
Everyone was incredibly down-to-earth, respectful, and easy to work with. From our salesperson, to the finance team, to the manager personally coming out to thank us — we truly felt appreciated throughout the entire process. There was no pressure, no feeling like we were just another sale, and we felt like they genuinely wanted to make sure we were happy.
We absolutely love our new Nissan Pathfinder Rock Creek! The whole experience ... Read More Google - Oct 5, 2026
Our salesman and finance guy made our experience at Nissan today great! They explained everything about the vehicle and was fast about it. I would recommend this to all my friends. I will continue to take care of my vehicles at this location and will consider purchasing another vehicle in the future. Thanks guys
Joe was a pleasure to work with. He explained he was in the middle of his orientation and may have to consult with others. He was well prepared for most questions but was able to get answers quickly. I was a little upset to see the young sales staff was somewhat put off with being interrupted. They didn’t seem to be busy, staring out the windows and playing games on their phones. I would definitely com back for my next vehicle
The dealership was able to locate/order the exact Pathfinder we were looking for, and it arrived before the scheduled date. Everyone was very friendly, knowledgeable, and helpful. No one tried to sell us things we didn't want or need so there was no pressure in that way. We were very happy overall and would recommend this dealership.
We had a great experience buying cars from Lake country Nissan! Our salesman Clarence was very attentive and patient answering all of our questions. He had great communication and worked to get us what we were looking for! Everyone there was super friendly and helped us out! We would definitely recommend buying from here!
I had a great experience with CJ and Keith. This was probably my most efficient truck buying experience I’ve ever had. They listened to what I needed, did what they said they would, and got me on the road in a really nice new to me truck. Thanks fellas! Very pleased customer!
We had a wonderful experience purchasing cars from here! Our salesman Clarence was very informative and patient with all of our questions! He was friendly and made the process really easy! Would definitely buy a car from this dealer again!!
The car buying experience was made easy
Dane was great.
Great place to buy a car. No pressure even when I first came in stating I was just checking various makes and models to see what fit me best. Follow up call from manager was polite and stated any questions to feel free and call them back. Found Kicks was the perfect fit for me, after purchasing, Matthew (Sales Consultant) stated any questions don't hesitate to call or stop in.
Great team!!! Efficient, friendly, and care about customer first.
We had an excellent experience at the Nissan Lake Country dealership! From the beginning, our agent, Matthew, was incredibly accommodating, patient, and helpful. He made sure we understood everything and made the entire process easy and stress-free.
The manager, Thomas, was also very approachable, friendly, and welcoming, which made us feel comfortable throughout the whole experience. We truly appreciate how the entire team went above and beyond to provide great customer service.
We were especially grateful for the free ride that they offered from our place to the dealership when our vehicle was ready for release. That thoughtful gesture made ... Read More Google - Aug 22, 2026
Overall great experience, no pressure, easy to work with.
Very pleased with the low pressure sales approach; very happy with the process of taking delivery. I had the pleasure of working with Jacqueline at Nissan Lake Country. What really impressed me was when Jacqueline took action before words and was able to find the answers to my many questions. Impressive, not just talking to keep the sales conversation going, but actually get answers. Most appreciated. Numerous staff came up and thanked me for my business, which again I thought was impressive. No hard selling, just facts about the vehicle. Thank you. Brian Weber
For the past twenty-five years I have been loyal to only one dealer and was apprehensive about searching outside of that dealership. Lake Country had the perfect car that I was looking for and their customer service was awesome. Very satisfied with my choice of going with Lake Country!
We purchased a new Frontier from Nissan Lake Country and love it, our buying experience at Nissan Lake Country it was outstanding! I can't say enough about our salesman Alex and all of the staff that helped us they were very professional and all did an excellent job. We drove 125 mi. to Nissan Lake Country because they had the vehicle we were looking for and it worked out great, it was our the best vehicle buying experience and we got the Frontier we were looking for. If you're looking to purchase a Nissan I highly recommend Nissan Lake ... Read More Google - Jul 23, 2026
Went to see look At cars, told them my budget. They spent an hour trying to upsell me on something I couldn’t afford. Didn’t seem like they were interested in listening. Very pushy people. I won’t be back.
Horrible service here. Don't bother.
Horrible dealership. I would never give them any of my business. Will make sure no family or friends of mine either.
First time going to Lake Country Nissan and I was very impressed. Dane was the sales rep I worked with and he great to work with! No pressure at all. I absolutely LOVE my 2026 Nissan Murano. I highly suggest working with Dane if you are looking to buy a Nissan!
Excellent customer service. Thank you Jackie and staff.
My total experience from start to finish was wonderful including everyone I worked with thanks to your wonderful staff
I walked around the lot for 30 minutes and then I walked inside to the showroom. Not one person asked if I needed help. So I left and bought my car at a different dealership
Excellent customer service. Alex was very knowledgeable, patient & transparent helping me buy my new car. Highly recommend.
It was a wonderful car buying experience - everyone was welcoming and very helpful especially sales consultant Matthew Longtine and general manager Thomas Stamates - they felt like instant friends - I will be happy to recommend this dealership to friends!
I've received exceptional customer service from Nissan Lake Country while dealing with the odd electrical issues on my Murano. They were able to properly diagnose the problem and determine that the alternator needed to be replaced after the car had been acting unpredictably.
Jack and Reggie were both great to work with — understanding, helpful, professional, and easy to communicate with throughout the process. They also had a loaner vehicle available for me, which made a stressful situation much easier to manage.
The facility was clean, organized, and everyone I interacted with was friendly and accommodating. I really appreciated the ... Read More Google - May 15, 2026
Posting on behalf of my dad. He had a great experience with Matt. Couldn't be happier with the car and customer service.
Reggie was so engaging, professional and efficient. He was an absolute pleasure to work with. We brought in a 2015 RAV4 for detailing and when we got it back it looked like a brand new car. It was shiny on the outside and spotless on the inside. We inquired about future service the car needs and found the prices to be very competitive. That combined with the quality of the work done and Reggie's exemplary customer service has convinced us to bring all of our future repairs to Nissan Lake Country.
Emon and all the staff at Nissan Lake Country were wonderful to work with. Highly recommend.
Clarence was a great salesperson. Very understanding and patient. Would definitely purchase another vehicle from him but not dealership.
Ordered cargo mat with new vehicle and was told it was on backorder. That was 2 months ago. Found out the mat was never ordered. Then was told they found a mat at a Florida dealership and it would be here within a week. Called a week later and was told it's the wrong mat. Said they would get the correct mat in the next day. Got a call the next moring telling me the mat was in. That was the ... Read More Google - Apr 24, 2026
I bought a 2026 frontier 04/06, I found out once I got it home it had tow hitch and trailer wiring, but no tow haul mode switch. I contacted my salesman Dane Petersen and told me he would take care of it.Service department order the part and installed the switch with in a week. The team at Nissan Lake Country was exceptional at taking care of me.Thanks to the team at Nissan Lake Country 🤗
Matthew was great!
Just purchased a car from them. Very good service and the staffs are very accommodating (big SHOUT-OUT to Matthew and Manager Tom!). They did a very good job and helped me a lot especially that I am new to the US. Highly recommended! 👍👍👍
My wife and I are haters of the hard sell. We were in the market for a vehicle today and we're greeted immediately with a smile by Matthew. He LISTENED to our wishes and didn't try to upsell us or offer anything we didn't want. We test drove a great vehicle, completed paperwork and left in under an hour and a half. We will definitely recommend Matthew to others.
Jackie was great! She helped me find a new car that suited my needs, highly recommend this place!
Five stars. The customer service is top-notch. They genuinely care, and it shows. Reasonable service cost. Shout out to Reggie and my mechanic, thank you for your help, you're both appreciated. I'll happily be a loyal customer to Lake Country Nissan.
They wer great very helpful and great costumer service
Jackie was wonderful handling everything for me. I highly recommend her and the sales team at Nissan Lake Country.
Great car so far! Salesman was very cool!!!!
Online scheduling was seamless - I was able to get a desired service appt time quickly at the location I wanted. Reggie clearly communicated oil change and tire pressure issue check details and got parts ordered for brake replacement quickly so I could schedule a follow-up for the next week. The follow-up front brake replacement went smoothly and wait time was reasonable. Interactions with Reggie were friendly during the entire experience.
My experience was as expected. They took care of me and answered all my questions. They Suited my needs.
The service team is amazing! They answer all of my questions whenever I have them!
Car was in for an elusive rattle. They fixed it, washed the car, and charged me nothing. Great service.
Took over an hour for the oil change (no rotation or anything else) and I had asked to not have my car washed bc I had just had some body work and paint done and they forgot and washed it. Luckily no damage was done.
I was greeted (by a different guy, not Chris. Very friendly) upon arrival. My oil change and rotation were done in a timely manner. I received the video of my truck. I love that!
Easy to work with Friendly, everything went as planned expected and was a very good value
Very clean, friendly staff, nice inviting environment. Best deslership i have been too Good experience
This dealership was very kind and mindful of your time. Being a person that is not very demanding I really did not look to negotiate the price and for that I thought we would at least get a full tank of gas when we left. Otherwise they where beyond helpful through the buying process.
Reggie Tobias is always smiling, extremely knowledgeable and probably the best service tech in the whole Lake Country.I will definitely be coming back
I basically paid for a mistake made by to service department. The software update should not have been done because of the mistake. I was still required to pay. The update to my vehicle was not needed. It also didn't change my vehicle issues.
I will drive out of my way to not have to deal with Regie anymore. Literally every visit he screwed something up, has excuses and or no accountability. He also lacks any reasonable knowledge in the automotive industry. I’ve done plenty of business here but no more. Own your mistakes and make it right!
The eye for detail at Lake Country Nissan with much appreciated. Thank you for the excellent above and beyond service.
Explained everything that was completed during my oil change, charted what was needed in the future and gave me a detailed estimate for the new tires I will be purchasing, as well as a comparison of different options. He was very thorough. I am temporarily living in the area and really appreciated the friendliness and expertise of your dealership!!
Great service good team! Will take our car there always! Keep up the good work!
I recently took my 2024 Rogue in thinking the tire sensors had malfunction. That was not the case. Instead of being perturbed with my lack of knowledge the service department was beyond exceptional. Jack Renick was awesome and very patient with me. Showed me where to look for the tire pressure display.
Continually asking me questions and answering my questions. I give this service department an "A+". Everyone I have encountered at this dealership have been very pleasant to work with. Introduced themselves to me and answer any questions I might have. Ohhh...and hold open the door when ... Read More DealerRater - Dec 29, 2025
Customer service was great. Charging 200.00 to tell me what we knew before going in is not great.
We had a great experience at Nissan Lake Country. Jackie and the whole staff made our car buying experience seamless. One of the best experiences that we have had. Thank you.
Helpful and knowledgeable staff. They always treat me right . Great place to service your Nissan or infinity.
We have used their service department twice in the last six months and have been very pleased with their professional and courteous service
Efficient and professional Jack was very accommodating and professional. Carson did a fantastic job. Jack was very accommodating and professional. Carson was very professional as well and did a fantastic job.
Dealership was very helpfand solved my problem right away...also was very detailed about the issues.
Jack was a very helpful and genuine guy! He answered all my questions and made sure i was taken care of. Also thank you Cam the guy who worked on my car for my regular maintenance.
Tech Forgot to rotate my tires, and forgot to shut and clasp the air filter. I had to pull over to close it and latch it after leaving.
Awesome experience and very helpful getting our lease done. Definitely would buy here again. Great prices.
Excellent service, I was made to feel very welcome and taken by the hand since this was new to me. Felt very comfortable asking questions and Jack was great. Also mechanic came out to introduce himself and confirmed my issue. Car got great service and was clean and shiny when I left. Appreciate the service and the team
Every one was great. Nice job. Very informative. And professional.. very timely done. Like the dealership
Very welcoming, thorough in their explanations, super friendly! Awesome customer service, will definitely be back!
They provided updates and a no pressure recommendation on a brake job. This was at a fair price and was taken care of during the same appointment.
All the people were interested in making sure I got all my questions answered. Very thorough. They made sure I got information of how to get in contact with appropriate person if I need help after I got home.
I was very happy with my sales person Jackie. I came in looking for a used car and walked out with a new car. I am very happy with the service and sales team.
Great nice people, great service. Like the place. They want u satisfied. Very efficient and friendly
I asked at time of drop off not to wash the car since it was all detailed on Saturday. Car was washed after oil change and was totally sloppy and oil change light was not reset.
Always a great experience with the Nissan staff The staff at Nissan are a great group to deal with
Modern and clean location that has great sales and support staff. Very knowledgeable and helped me pick out a great new car.
Amazing service and great people! Jack was very thorough explaining the issues I had presented about my car. I trust these guys and will definitely be back.
Smooth experience from start to finish! All work was explained clearly. Happy with shuttle service and the cookies were a sweet touch!
Everyone was great love my new murano!! Very nice process and everyone helpful and great.
they finished the job on time as what they promised. they explained what they found in your vehicle and what’s the best thing to do.
Had a very pleasant experience, which i did not expect. I would recommend this dealer to anyone in search of a new or used vehicle.
Very well-run service department. Clean and nice environment to wait while my vehicle is being serviced. Really appreciate the tables to work on, and the coffee.
The staff was very professional and friendly. Our service was completed within the time quoted.
Jack did a great job with our service. We will definitely be going back in the future.