Customer Testimonials
Excellent customer service. Alex was very knowledgeable, patient & transparent helping me buy my new car. Highly recommend.
It was a wonderful car buying experience - everyone was welcoming and very helpful especially sales consultant Matthew Longtine and general manager Thomas Stamates - they felt like instant friends - I will be happy to recommend this dealership to friends!
I've received exceptional customer service from Nissan Lake Country while dealing with the odd electrical issues on my Murano. They were able to properly diagnose the problem and determine that the alternator needed to be replaced after the car had been acting unpredictably.
Jack and Reggie were both great to work with — understanding, helpful, professional, and easy to communicate with throughout the process. They also had a loaner vehicle available for me, which made a stressful situation much easier to manage.
The facility was clean, organized, and everyone I interacted with was friendly and accommodating. I really appreciated the ... Read More Google - May 15, 2026
Posting on behalf of my dad. He had a great experience with Matt. Couldn't be happier with the car and customer service.
Reggie was so engaging, professional and efficient. He was an absolute pleasure to work with. We brought in a 2015 RAV4 for detailing and when we got it back it looked like a brand new car. It was shiny on the outside and spotless on the inside. We inquired about future service the car needs and found the prices to be very competitive. That combined with the quality of the work done and Reggie's exemplary customer service has convinced us to bring all of our future repairs to Nissan Lake Country.
Emon and all the staff at Nissan Lake Country were wonderful to work with. Highly recommend.
Clarence was a great salesperson. Very understanding and patient. Would definitely purchase another vehicle from him. Everyone I dealt with was nice, courtesy and never pushy. Excellent experience.
I bought a 2026 frontier 04/06, I found out once I got it home it had tow hitch and trailer wiring, but no tow haul mode switch. I contacted my salesman Dane Petersen and told me he would take care of it.Service department order the part and installed the switch with in a week. The team at Nissan Lake Country was exceptional at taking care of me.Thanks to the team at Nissan Lake Country 🤗
Matthew was great!
Just purchased a car from them. Very good service and the staffs are very accommodating (big SHOUT-OUT to Matthew and Manager Tom!). They did a very good job and helped me a lot especially that I am new to the US. Highly recommended! 👍👍👍
My wife and I are haters of the hard sell. We were in the market for a vehicle today and we're greeted immediately with a smile by Matthew. He LISTENED to our wishes and didn't try to upsell us or offer anything we didn't want. We test drove a great vehicle, completed paperwork and left in under an hour and a half. We will definitely recommend Matthew to others.
Jackie was great! She helped me find a new car that suited my needs, highly recommend this place!
Five stars. The customer service is top-notch. They genuinely care, and it shows. Reasonable service cost. Shout out to Reggie and my mechanic, thank you for your help, you're both appreciated. I'll happily be a loyal customer to Lake Country Nissan.
They wer great very helpful and great costumer service
Jackie was wonderful handling everything for me. I highly recommend her and the sales team at Nissan Lake Country.
Great car so far! Salesman was very cool!!!!
I unfortunately had to purchase a car one year earlier than expected. I did a lot of research non- stop for 2 weeks on the latest and greatest technology in these new vehicles. I used consumer report's and chtgpt for everything. Price comparison and extended warranty pricing. I called my bank got ok'd for a loan and went shopping. After looking at my budget, I chose Lake Country Nissan. I was greeted with a warm cup of coffee. Bingo ! that got my attention. I told sales person Matthew what I wanted. Did a couple test drives and purchased my ... Read More Google - Mar 9, 2026
We had a great experience working with Matthew. He was confident, funny, and made the whole process really enjoyable. From the start, he got the car we wanted at his dealership and made us feel like he cared about helping us, not just making a sale.
Everything went fast and smooth, and everyone at the dealership made the buying process easy and stress-free. We really appreciated the honesty, great attitude, and how comfortable everyone made us feel during the entire experience.
If you’re looking for someone who is knowledgeable, personable, and makes buying a car a positive experience, we ... Read More Google - Mar 8, 2026
Online scheduling was seamless - I was able to get a desired service appt time quickly at the location I wanted. Reggie clearly communicated oil change and tire pressure issue check details and got parts ordered for brake replacement quickly so I could schedule a follow-up for the next week. The follow-up front brake replacement went smoothly and wait time was reasonable. Interactions with Reggie were friendly during the entire experience.
My experience was as expected. They took care of me and answered all my questions. They Suited my needs.
The service team is amazing! They answer all of my questions whenever I have them!
Car was in for an elusive rattle. They fixed it, washed the car, and charged me nothing. Great service.
I received excellent service for my vehicle from start to finish!
friendly staff.they go out of there way to make you happy
They fixed all my problems with my vehicle when other dealerships could not or just kept putting Band-Aids on it. Thank you again.
Prompt Service, no hassle and very straight forward.
The team in the service center was quick but thorough and did a great job explaining what was wrong with our car. Will definitely bring it back with any future issues.
Took over an hour for the oil change (no rotation or anything else) and I had asked to not have my car washed bc I had just had some body work and paint done and they forgot and washed it. Luckily no damage was done.
I was greeted (by a different guy, not Chris. Very friendly) upon arrival. My oil change and rotation were done in a timely manner. I received the video of my truck. I love that!
Service team was very responsive to my concerns regarding scrapes on the paint from parking in public lots. I will follow up on their recommendations when I’m ready to turn in my leaded vehicle
Great place to buy a vehicle. Great customer service and just knowing that your in great hands is what it should feel like when you making a new purchase.
Easy to work with Friendly, everything went as planned expected and was a very good value
The service counter representatives are incredibly helpful and polite! This is some of the best customer service I’ve ever encountered.
First time here after a move to lake country from milwaukee county. Very impressed with the courtesy and promptness.As well as a comfortable and welcoming waiting room. I feel like i've been coming here for years.
Always good, truck is well taken care of, staff polite and helpful. Still waiting for seat belts for passenger side.
Pleasant and professional staff! Great, well stocked waiting room.
Very clean, friendly staff, nice inviting environment. Best deslership i have been too Good experience
Everyone from sales, financing and service was extremely helpful. They answered all my questions regarding the purchase process and operating my new vehicle. I wasn’t pressured and they accommodated everything from choosing the vehicle I wanted and what was within my budget. I especially liked how all the employees of the dealership worked together.
I appreciate how fast you worked on my and kept me informed. The only thing that I was a little surprised/ irritated at was that you didn’t charge my car at all. I would have been alright if you charged it to 50%.
Wonderful Customer Service
Everything was perfect about my experience there except they said they would have the car detailed really good and when I drove away smelled so bad of smoke and there was a smoke film on all the windows and I did call them about it and too bad for me
The service department here is awesome! Very informative and easy to work with.
Yayyyyy great place! Matt is awesome!
Overall a very good experience and we got a great used car. Dane, our rep did a great job of explaining the features of the car and doing extra research so that the Apple CarPlay would work for a moment one. We drove over 100 miles to the dealership, and it was worth the trip!
Jackie was very helpful and easy to work with. She made the process go very smoothly. I'm very happy with my car and Jackie made that possible
This dealership was very kind and mindful of your time. Being a person that is not very demanding I really did not look to negotiate the price and for that I thought we would at least get a full tank of gas when we left. Otherwise they where beyond helpful through the buying process.
Awesome
Took my delivery van here for a recall notice on it and an oil change while it was there. The service manager (?) Reggie was SO kind and helpful and they had everything done in no time. They even washed my van for me. Would happily have my vehicle serviced here regularly.
Love Lake Country Nissan!!!! Reggie is awesome!!!
Excellent communication and service.
Reggie Tobias is always smiling, extremely knowledgeable and probably the best service tech in the whole Lake Country.I will definitely be coming back
I basically paid for a mistake made by to service department. The software update should not have been done because of the mistake. I was still required to pay. The update to my vehicle was not needed. It also didn't change my vehicle issues.
I will drive out of my way to not have to deal with Regie anymore. Literally every visit he screwed something up, has excuses and or no accountability. He also lacks any reasonable knowledge in the automotive industry. I’ve done plenty of business here but no more. Own your mistakes and make it right!
Reggie took great care of me. I know my vehicle is reliably taken care of! Very appreciative of the attention to detail the crew provides. Thanks guys!
The eye for detail at Lake Country Nissan with much appreciated. Thank you for the excellent above and beyond service.
Explained everything that was completed during my oil change, charted what was needed in the future and gave me a detailed estimate for the new tires I will be purchasing, as well as a comparison of different options. He was very thorough. I am temporarily living in the area and really appreciated the friendliness and expertise of your dealership!!
Great service good team! Will take our car there always! Keep up the good work!
I recently took my 2024 Rogue in thinking the tire sensors had malfunction. That was not the case. Instead of being perturbed with my lack of knowledge the service department was beyond exceptional. Jack Renick was awesome and very patient with me. Showed me where to look for the tire pressure display.
Continually asking me questions and answering my questions. I give this service department an "A+". Everyone I have encountered at this dealership have been very pleasant to work with. Introduced themselves to me and answer any questions I might have. Ohhh...and hold open the door when ... Read More DealerRater - Dec 29, 2025
Customer service was great. Charging 200.00 to tell me what we knew before going in is not great.
We had a great experience at Nissan Lake Country. Jackie and the whole staff made our car buying experience seamless. One of the best experiences that we have had. Thank you.
Had zero issue getting what i came for. was treated as a valued customer from the time i stepped on the lot until i drove away. fantastic group to work with. I felt i could trust the team. The answered all my questions and made the transaction smooth. Thank you so much!
Helpful and knowledgeable staff. They always treat me right . Great place to service your Nissan or infinity.
Fantastic!
We have used their service department twice in the last six months and have been very pleased with their professional and courteous service
Reggie did a great job taking care of me and my car.
Efficient and professional Jack was very accommodating and professional. Carson did a fantastic job. Jack was very accommodating and professional. Carson was very professional as well and did a fantastic job.
Dealership was very helpfand solved my problem right away...also was very detailed about the issues.
Jack was a very helpful and genuine guy! He answered all my questions and made sure i was taken care of. Also thank you Cam the guy who worked on my car for my regular maintenance.
Tech Forgot to rotate my tires, and forgot to shut and clasp the air filter. I had to pull over to close it and latch it after leaving.
Awesome experience and very helpful getting our lease done. Definitely would buy here again. Great prices.
Sales and finance personnel seemed real and down to earth. Not a high pressure auto sales establishment.
The first time I have used this dealership to take care of service to my vehicle. Everything went exactly as I’d hoped and the people at the location were just excellent from start to finish. Looking forward to using this location for all my future service needs.
Good service, great waiting room with snacks, and vehicle done when promised.
Excellent service, I was made to feel very welcome and taken by the hand since this was new to me. Felt very comfortable asking questions and Jack was great. Also mechanic came out to introduce himself and confirmed my issue. Car got great service and was clean and shiny when I left. Appreciate the service and the team
Very informative. Listened to my concerns.
I had my vehicle in yesterday for the first time since purchased for an oil change and tire rotation. Excellent customer service from the Service Department!! Jack was super friendly from the time I walked in the door, greeting me, explaining how the process will work (as a bought an extended warranty), went through the invoice after the service was completed (which they completed in a very timely manner) and I received a complimentary car wash also with the service (awesome added bonus) and then he even walked me to my car, thanked me and told me to have a ... Read More Google - Nov 27, 2025
I just started using this particular Nissan dealership as I just moved to the area. By far their service department is the best!! Customer service is top notch.
Nissan Lake Country has been provided excellent service with my vehicle - especially Technician Dylan M.
Excellent customer service, Jack was knowledgeable, helpful, and professional. Clean and comfortable waiting area. Nice facility.